Policies
Your time matters — and so does ours. Here's how scheduling, cancellations, and our no-show policy work for aesthetic visits, so there are never any surprises.
When you book an aesthetic appointment online, we ask for a credit card to reserve your spot. You are not charged to book — the card simply holds your appointment and stays securely on file. This lets us offer prompt, reliable scheduling to every patient.
Life happens, and we understand plans change. If you need to cancel or reschedule, we simply ask for at least 24 hours' notice so we can offer your time to another patient who's waiting.
If an appointment is canceled with less than 24 hours' notice, or missed entirely (a no-show), a $100 Deposit / No-Show Fee is charged to the card on file. If you keep your appointment, there is no charge for your consultation — the fee only applies to late cancellations and no-shows.
The easiest way is to call or text our office at (541) 200-2022, or use the link in your appointment confirmation to manage your booking online. As long as you reach us at least 24 hours ahead, no fee applies.
Reserved appointment time is set aside just for you. A clear, consistent policy helps us keep wait times short, honor everyone's schedule, and continue offering the personal, unhurried care Summit is known for. Thank you for understanding.
We're happy to help. Call us at (541) 200-2022 or reach out through our contact page. Summit Dermatology & Aesthetics, 1910 East Barnett Road, Suite 101, Medford, OR 97504.
This policy applies to aesthetic (cosmetic) appointments and may be updated periodically. It provides general information about our scheduling practices and is not a substitute for the terms presented at the time of booking.